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You’ve Got Questions - We’ve Got Answers

Do you accept new patients without dental insurance?


Our goal at Des Plaines Family Dentistry is to provide superior complete health dental care at fair and honest prices. That’s why for patients without dental insurance we offer Annual Dental Saving Plans designed to cover 100% of your routine preventive and diagnostic needs, and in addition, to receive 20% discount on the main dental procedures. To see our current plans please CLICK HERE

Do you have any promotions for new patients?


We offer a variety of FREE offers and dental promotions designed to help you save during your next dental appointment. 

To see our current offers please CLICK HERE

Can I get a same-day appointment?

Yes! At Des Plaines Family Dentistry, we provide same-day and next-day emergency dental appointments. We're here to give you relief fast!

Can I Get a Crown in One Day?

The answer is a resounding “Yes!” with the newest advances in cutting-edge dentistry! Overhauling your smile in just one appointment is easier than you think, especially when your dentist utilizes the latest techniques and equipment. For dental procedures involving crowns and veneers, the dentist will remove a thin layer from the existing tooth before using a 3D scanner to take an accurate digital impressions. No messy, uncomfortable impressions here! Once the image is captured, an on-site CEREC milling device gets straight to work. This CAD-CAM technology creates a perfect model of your tooth using color-matching zirconia and ceramic materials. When the crown or veneer is complete, the dentist simply places it on the existing tooth and off you go!

Will my insurance cover my visit?

We accept most major PPO insurances. We will be happy to answer all of your questions and call your insurance provider to verify benefits. To help you make the most informed decisions, we’ll discuss the cost of treatment before you begin.

Insurances accepted:

  • Aetna

  • Ameritas

  • Assurant

  • Cigna

  • Delta Dental

  • Dental Network of America

  • Dental Select

  • Dentemax

  • Blue Cross Blue Shield

Even if your insurance is not on the list, there is a good chance that we still might be able to accept it.

  • GEHA

  • Guardian

  • Humana

  • Lincoln Financial

  • Metlife

  • Principal

  • United Concordia

  • United Healthcare

What else do I need to know about dental insurance?

If we’ve received all your insurance information on or before the day of the appointment we will be more than happy to submit a claim for you. We will be collecting the estimated co-payment on the day of the appointment along with any deductibles that may be due. The co-pay is the estimated portion that your insurance is expected not to pay. 

Your insurance is a contract between you, your employer and the insurance company. 

Please inform us if there are any changes to your insurance policy prior to be treated so that we can verify your benefits. Please be aware that although we file claims promptly to expedite communication with the insurance company we are not responsible for how the insurance company processes the claim or for what benefits are ultimately paid. Insurance benefits are determined by the benefit package that your employer has purchased. Prior to treatment, our office will discuss with you your ESTIMATED co-payments based on the information we’ve received from your insurance company however there is no way of knowing exactly what they will pay until the actual claim is submitted. Therefore, all account balances that remain once the insurance payment has been received are the responsibility of the patient/guardian. If after 60 days, we have not received payment from your insurance company you will be responsible for the balance. We will be happy to assist you with dealing with your insurance and will gladly send you a refund check should a payment arrive after the 60 days.


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  • Fact 2 – DENTAL INSURANCE IS NOT MEANT TO COVER ALL FEES. It is meant to be an aid to your investment in your or your child’s dental healthcare. Some routine dental services are not covered by dental insurance.

  • Fact 3 – FEW INSURANCE PAY 100% OF ALL PROCEDURES. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. Usually, only basic diagnostic and preventive procedures are covered 100%. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.

  • Fact 4 – FREQUENCIES & LIMITATIONS OF BENEFITS. The frequency of payment for some procedures may be limited by an insurance company. 

  • Fact 5 – BENEFITS ARE NOT DETERMINED BY OUR OFFICE. You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist’s actual fee. This often occurs for instance with composite ”white” fillings or ceramic crowns. Many insurance companies will reduce the fee to what they would cover for a silver amalgam filling or base metal crowns and pay a portion of that lowered fee. They call this an alternative benefit.

  • Fact 6 – DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED. When estimating dental benefits, deductibles and percentages must be considered. To illustrate, assume the fee for service is $150.00. Assuming that the insurance company allows $150.00 as its usual and customary (UCR) fee, we can figure out what benefits will be paid. First a deductible (paid by you), on average $50, is subtracted, leaving $100.00. The plan then pays 80% for this particular procedure. The insurance company will then pay 80% of $100.00, or $80.00. Out of a $150.00 fee they will pay an estimated $80.00 leaving a remaining portion of $70.00 (to be paid by the patient). 

  • Fact 7 – MANY DENTAL INSURANCE PLANS CARRY A "MISSING TOOTH CLAUSE". Members covered by a dental plan with a missing tooth clause means the dental insurance company will not cover the costs of replacing the tooth if the tooth fell out or was extracted before the current dental coverage started.

MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment

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Do you offer financing options?

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With our convenient payment plan administered by CareCredit, you can have the smile of your dreams today. CareCredit, the nation’s leading patient payment program enables you to finance 100% of your dental care with NO money down, NO interest, no upfront costs, no annual fees, and no pre-payment penalties. So, begin your treatment TODAY!

CareCredit can be used by the entire family for ongoing treatment without having to reapply. CareCredit offers a comprehensive range of plan options, for treatment or procedure fees from $1 to over $25,000, and it only takes a few minutes to apply for CareCredit.

Care Credit Des Plaines Dentist
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